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Your condo data stays in Canada

A Quebec condo board should not have to wonder if a Texas judge can read its minutes. With Kohabit, everything is hosted and operated in Canada, and the US CLOUD Act does not apply to what is stored there.

A practical guide, for information only. It does not replace legal advice.

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No credit card. Hosted in Beauharnois, Québec.

What is digital sovereignty?

Digital sovereignty is an organization's ability to keep control of its data: where it lives, who can access it, under which laws it is protected. For a Quebec condo board, this means, in practice, that data (co-owner list, financial statements, votes, minutes) stays subject to Canadian and Quebec law, and to it only.

Law 25 requires a comparative analysis of the legal regime of any foreign vendor hosting personal data. In short: using a US tool to run your condo costs you regulatory work you'd skip with a Canadian tool.

The CLOUD Act explained simply

The CLOUD Act (Clarifying Lawful Overseas Use of Data Act) is a US law passed in March 2018. It allows US authorities to compel access to data held by a US company, no matter where that data is physically stored in the world.

Concrete consequence: if you use a US software (Buildium, Yardi, DoorLoop, AppFolio, etc.), even if the vendor "hosts your data in Canada", it remains legally reachable by US judicial subpoena, without you being notified.

US tool

Data reachable by US authorities, regardless of storage country. No Quebec remedy.

Canadian tool (Kohabit)

Data stored in Québec, under Canadian and Quebec law. Recourse with the Quebec CAI available.

Why a condo board is directly concerned

People often think digital sovereignty is a topic for banks or ministries. A condo board nonetheless collects the categories Law 25 treats as the most sensitive:

Personal data

Name, address, email, phone, date of birth, emergency contacts, household composition.

Financial data

Account balances, schedules, arrears, share, sometimes banking details.

Legal data

Named votes, complaints, noise reports, ongoing legal matters.

Property data

Each co-owner's share, relative unit values, upcoming projects.

A leak or unauthorized look at a single one of these categories gets paid for at the general meeting, and trust does not come back quickly.

The likeliest case is not an American warrant, it is a breach at the provider. If the incident presents a risk of serious injury, the syndicate must notify the Commission d'accès à l'information and the people concerned (s. 3.5 of the Act respecting the protection of personal information in the private sector). When the provider takes weeks to say what got out, the board is the one left without answers in front of its co-owners.

How Kohabit guarantees sovereignty

Your data is stored in Beauharnois, Québec, with OVH Hosting Inc. One exception, which you turn on yourself: the OneDrive integration, which copies your documents to Microsoft. It is off by default. The site's traffic goes through Cloudflare, an American company, which protects it from attacks, and notification emails go out through a sending provider.

Beauharnois, Québec

Your data is stored with OVH Hosting Inc., the Canadian entity of the OVHcloud group.

Canadian operator

Kohabit is a Canadian company, based in Montreal.

Encrypted in transit and at rest

TLS 1.3 in transit, encryption at rest, encrypted backups.

Log of administration actions

Exports, closing the co-ownership, deletion requests and Drive connections are logged.

Your data leaves with you

The archive holds the register as JSON, the accounting and maintenance log as CSV, and your documents as they are.

One exception to know about: the optional Drive integration

Kohabit optionally lets you sync your documents with an external Drive (Microsoft OneDrive or SharePoint). If the manager turns this on, copies of your documents are then stored with Microsoft, a US provider: those copies are no longer hosted in Canada and fall under the CLOUD Act. It is an explicit choice, off by default. As long as no Drive is connected, your data stays in Canada. Learn about the Drive integration

Data in Canada or in the United States: the comparison

Point by point, how Kohabit compares with the US tools most used for condo management (Buildium, Yardi Breeze, DoorLoop, AppFolio).

Criterion Kohabit US tools
Entity operating the serviceCanadian (Montreal)American
Law that applies to the dataCanadian and Quebec lawUS law (CLOUD Act) and local law
Where it is storedBeauharnois, Québec, with OVH Hosting Inc.Depends on the vendor and the plan
Reach of the CLOUD ActDoes not apply to what is stored with a Canadian hostApplies to US companies and their subsidiaries
What leaves QuebecNotification emails (see the FAQ), and OneDrive if you turn it onThe app's data
Data exportAt any time, as CSV, PDF and JSONDepends on the contract
Recourse in a disputeCanadian courtsOften an American jurisdiction
Third-party trackersNone (Umami, hosted in Canada)Varies, often Google Analytics
Billing currencyCADUSD (FX risk)

Assessing your current provider

Before signing or renewing, ask these six questions in writing. A vague answer is already an answer.

  1. Where are the servers that store our data?

    "North America" is not enough: ask for the city and the data centre.

  2. Who legally operates those servers?

    A Canadian subsidiary is not enough if the parent company is American.

  3. Are you subject to the CLOUD Act?

    For American software, the honest answer is almost always yes, Canadian subsidiary or not.

  4. What do you do if a foreign government asks for our data?

    Look for a written commitment in the contract, not a promise to do your best.

  5. How do you comply with Law 25?

    Ask for the technical detail: where the data goes, who can reach it, what leaves Quebec.

  6. How do we get our data back when we leave?

    The format, the timeline and the price: a paid export is an exit cost.

What switching tools costs

For a small condo, switching tools mostly takes time: exporting the data from the old one, entering it in the new one, checking, telling the co-owners. In Kohabit, documents import from OneDrive; co-owners, balances and history are entered by hand.

Kohabit costs $2.99 per door per month, everything included, so $29.90 a month for a ten-unit building. The trial lasts 60 days, with no card.

Staying has a cost too. As long as the data sits with an American provider, it stays within reach of the CLOUD Act. And before communicating personal information outside Quebec, Law 25 calls for a privacy impact assessment (s. 17 of the Act respecting the protection of personal information in the private sector).

For deeper context, here are the main legal texts applicable to a Quebec board when it comes to data.

Law 25 (Quebec, adopted in 2021)

Modernizes Quebec personal data protection. Aligns the framework with European GDPR.

Our Law 25 guide →

PIPEDA (Canada, 2000)

Federal Personal Information Protection and Electronic Documents Act. Applies to Canadian companies in addition to provincial frameworks.

Civil Code of Québec

Articles on privacy protection and image rights. Applies to photographs in condo communications notably.

Bill 96 (Charter of the French Language, 2022)

Strengthens French usage in Quebec, including digital tools used by organizations.

Frequently asked questions

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Stored in Beauharnois.

Exportable whenever you want, as CSV, PDF or JSON.

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